How Heyward Access Works: Free Start, Plans, and What It Costs

Heyward is open. Create an account, free, no card, and it starts working on your portfolio the same day. This page is the plain-English version of what that means: what each plan includes, what it costs, how referrals work, and who it’s built for.

Sign-up is self-serve at heyward.ai/sign-up. No approval queue, no card at the door. Three things are true of every account:

• Free is a real plan, not a trial. Property checks, Heyward questions, document analyses and one carried purchase renew every month on Start. Your file (tracked listings, forwarded emails, saved work) is unlimited, forever, on every plan.
• Accounts are personal, one investor each. Your advocate learns one investor: your strategy, your portfolio, your appetite for risk. Every account confirms personal, non-commercial use at sign-up. Heyward is a consumer product, not a tool for agencies.
• Upgrading is in-app, when the work justifies it. Start free; move to Watch or Buy when you want the heavier workload run for you.

Prices are shown as the ex-GST component; GST is itemised at checkout.

Start also includes unlimited manually added portfolio properties, unlimited strategy and Freedom Year scenarios, and the Reform Number. Watch adds live suburb demand, automatic portfolio updates, alerts, sell or hold monitoring and proactive nudges. Buy includes Watch and adds the purchase workload itself: offers priced from weighted comparables, contracts read and compared, replies drafted for you, deadlines guarded. The prices do not stack.

The first 50 verified members receive founding access: Heyward Watch, free for 12 months. It does not require a card and it does not silently turn into a paid plan. After the founding period, choose a paid plan or return to Start; saved work remains available.

You can cancel a paid plan anytime and keep access until the end of the billing period. We do not provide refunds for change of mind. Paid plans renew automatically until cancelled; cancelling stops the next renewal. This does not affect your rights under Australian Consumer Law.

Every verified member receives a personal referral link.

• When the friend completes a portfolio or their first strategy, both people receive one bonus property check, and a Start referrer also earns a watched-suburb slot (up to two).
• When the friend starts a paid plan, the friend gets A$50 off their first payment and the referrer sees A$50 credit pending.
• The referrer’s A$50 becomes usable after the first payment has remained paid and undisputed for 30 days. A second payment is not required, including on the annual plan.
• During the first 50 seats, a referred friend can claim founding access if a seat remains; the founder receives one extra free month, capped at three.

Referral rewards are for verified people. Bonus checks and money credits expire after 12 months, cannot be taken as cash and can be cancelled for self-referral, duplicate accounts, fraud or a payment dispute.

Heyward is built for individual Australian property investors, from your first investment property to an established portfolio. It’s the thoroughness of a buyer’s advocate (research, due diligence, pricing, negotiation, settlement tracking) without the per-purchase fee.

It is not built for real-estate agents, developers, or agencies, and every account confirms personal use at sign-up. It doesn’t replace your conveyancer, the building inspector, or you at the auction (we’re specific about that split).

One more thing it isn’t: financial advice. Heyward is analysis software. It surfaces facts, math, and patterns with sources attached. The decisions stay yours.