Question 1

Is this financial advice?

Accepted Answer

No. Heyward is analysis software. We don't operate under AFSL. The agent surfaces facts, math, and patterns, you decide.

Question 2

How is this different from a buyer's advocate?

Accepted Answer

A buyer's advocate works on one deal at a time, typically charges $8K–$25K per purchase, and walks away once the property settles. Heyward is on call 24/7 and watches your whole portfolio, strategy, research, acquisition, and management.

Question 3

Is there an AI alternative to a buyer's agent?

Accepted Answer

Yes. Heyward is an AI buyer's advocate. It runs the workload an advocate charges $8K–$25K per purchase for (suburb research, hazard and title due diligence, comparable-based pricing, negotiation strategy) autonomously, on every deal. Where humans still win: off-market access and standing in the auction room. We're upfront about that split. What an AI buyer's advocate is, explained.

Question 4

What does a buyer's agent cost in Australia?

Accepted Answer

Typically $8,000–$25,000 as a fixed fee, or 1.5–3% of the purchase price plus GST. Per property, every property. Sydney averages around $14,500, and most agencies add a $1,000–$3,000 engagement fee upfront. The full fee breakdown, stage by stage.

Question 5

How does Heyward handle the 2026-27 Budget?

Accepted Answer

The engine knows the four regimes (pre-Budget grandfathered, transitional, post-July-2027 new-build, post-July-2027 established). Every freedom-year and per-property verdict is computed against the regime that applies to each asset.

Question 6

How does it remember things about me?

Accepted Answer

Memory is opt-in and explicit. Patterns surface as hypotheses until you confirm them, the agent never assumes. You can confirm, reject, or delete anything at any time.

Question 7

What about my data?

Accepted Answer

Encrypted at rest. Your portfolio is yours. Australian-hosted infrastructure.

Question 8

How accurate is the offer pricing?

Accepted Answer

6.1% mean error across 9 validated sales. We correct for the industry's 9.5% systematic over-call. We don't generate dollar amounts that aren't grounded in comparables, every number is traceable.

The number you offer is the number the agent would offer.

The Budget compressed 27 years of property tax law into a 14-month decision.